Join our award-winning team at Good Oaks Homecare Mid-Sussex as an Employee Experience Manager to lead and grow our Mid-Sussex service, which values and rewards the caring people who work with us! We strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us.

We are passionate about enabling people to stay in the homes they love with quality, personalised, life-enhancing visiting and live-in care. This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care.

This role is currently a 90% service-based role, you would be expected to cover care calls as required.

As an employee experience manager, you will be the one who manages, tracks, and runs the process required to provide a great employee experience. Your main job includes conducting employee support visits, peer-to-peer conversations, social rewards, and more to keep track of the overall experience.

You have to understand the employees’ perspectives, stay connected with them, and make them feel like a part of the company’s success.

This role revolves around all the aspects of the employee life cycle. Together with the HR Manager, you will be building strategies to improve the employee experience and work culture, and understand that the needs of your employees are essential here.

Who are you? 

• You’re a highly organised and efficient person with a people-focused approach
• You’re a strong communicator with all types of people and ability to remain positive 
• You are IT confident, enabling effective scheduling, team contact, and work planning
• You’re highly reliable and able to foster a strong team ethos and keep morale high
• You are growth-focused and support the continued development of yourself and the team
• You are dedicated with high energy levels

What do we offer? 

• Competitive pay, including regular reviews
• Training and support from a proactive and supportive franchise support office
• Employment perks and benefits, including volunteer days 
• Being part of the UK’s only carbon-neutral care franchise focused on quality of care
• Supportive, positive, and proactive culture across our franchise network
• Annual vehicle breakdown cover 
• Annual length of service bonus
• Generous bonus schemes based on quality and business growth
• Additional travel support and expenses 

If you’d like to work for a company that values and develops your career while doing a rewarding, life-affirming job, click the apply button below!