Are you passionate about delivering high-quality, personalised care? Do you want to lead a team that makes a real difference in people's lives? Join GoodOaks Homecare, a Top 20 Homecare Provider, as a Registered Manager and help us grow our service in Brentwood.

Your role: As the Registered Manager, you'll play a pivotal role in coordinating and overseeing the delivery of high-quality care in Brentwood. You'll work closely with the Franchise Owner to develop both our visiting and live-in care services, ensuring every client receives tailored care that meets their individual needs.

Key responsibilities

• Collaborate with the Franchise Owner to develop and expand local services

• Conduct client consultations, care assessments and care planning to onboard new clients

• Handle feedback and complaints, with a continuous focus on service improvement

• Actively seek new business opportunities to grow the service and client base

• Build and nurture stakeholder relationships, developing a strong local network

• Oversee recruitment, induction and ongoing development of team members

• Be responsible for CQC compliance and the safe, efficient running of the branch

Ideal candidate profile

• Proven leadership experience in health and social care management

• Strong knowledge of compliance and care regulations, including CQC requirements

• Ability to uphold the highest standards of care with a compassionate, client-focused approach

• A positive, resilient attitude with the drive to develop yourself and your team

• Excellent communication and interpersonal skills

• A valid UK driving licence and access to a vehicle

• Willing to undertake a CQC DBS check to work with vulnerable adults

• Strong organisational skills, thriving under pressure and adapting to the needs of the business

What we offer

• Competitive pay with regular salary reviews

• Comprehensive training and ongoing professional development

• Employment perks, including volunteer days and various staff benefits

• Paid CQC DBS check

• A supportive and engaged franchise network focused on delivering high-quality care

• Work with the UK's only carbon-neutral care franchise, committed to sustainability

• Opportunities for additional perks such as vehicle breakdown cover, quality- and growth-based bonus schemes, and travel support

Why GoodOaks?

This is a unique opportunity to work closely with a proactive and supportive Franchise Owner to lead and develop a service you can be proud of. You'll play an integral role in growing a business focused on quality care, backed by a supportive franchise support office.

Ready to shape the future of care in Brentwood? If you're ready for a rewarding leadership role with an organisation that values your experience, passion and dedication, apply today!