Care Co-Ordinator – Domiciliary Home Care

📍 Bedford
💷 £26,500 – £28,500 per year (DOE)
🕒 Full-time

Care Co-Ordinator – Hands-On, Operational Role

GoodOaks Homecare Bedford is an award-winning domiciliary care provider, known for delivering high-quality, person-centred care and for genuinely valuing the people who work with us.

We are now seeking an experienced, resilient, and highly organised Care Co-Ordinator to join our growing Bedford team. This is a key operational role at the heart of the service, supporting daily care delivery and ensuring our clients receive safe, reliable, and outstanding care.

⚠️ Important: This is a hands-on role and is best suited to candidates with previous domiciliary care experience who understand the realities of a busy homecare service.

Your Role as Care Co-Ordinator

You will work closely with the Registered Manager and a hands-on Company Director, playing an active part in the day-to-day running of the service. Your responsibilities will include:

• Producing weekly rotas and care schedules to ensure consistent, high-quality care delivery

• Organising schedules around client-preferred visit times and care professional availability

• Actively supporting care plans, care assessments, audits, and record-keeping to maintain strong CQC compliance

• Managing staff absence, holidays, additional call allocation, and call cancellations

• Providing daily troubleshooting and problem-solving in a fast-paced environment

• Attending care calls and covering on-call duties (additional pay provided) alongside the wider team

• Maintaining clear and professional communication with care professionals, clients, families, and external professionals

• Ensuring accurate, timely documentation of all key and relevant information

• Supporting the onboarding, training, and induction of new team members

• Helping GoodOaks deliver a continuous, reliable, and high-quality service

• Promoting a positive team culture, supporting morale and professionalism

About You

This role will suit someone who is:

• Highly organised, resilient, and efficient, with a strong people-focused approach

• A confident communicator who remains calm and solution-focused under pressure

• IT confident, comfortable using scheduling systems and digital records

• Reliable, proactive, and able to build trust with care professionals and management

• Experienced in domiciliary or community-based care (strongly preferred)

• Growth-focused, with a desire to develop yourself and support others

• Energetic, adaptable, and comfortable balancing care delivery with coordination

• Willing to undertake an enhanced DBS check

• A full UK driving licence holder with access to your own vehicle (essential)

What We Offer

• Salary: £26,500 – £28,500 per year (DOE)

• Additional pay for care visits and on-call duties

• Full-time hours

• Paid mileage

• Company pension scheme

• Free on-site parking

• 20 days annual leave plus bank holidays

• Paid induction training and ongoing learning & development

• Blue Light Card discount scheme

• Paid DBS check

• Free annual flu jab

• Long-service bonus and referral bonus schemes

• Paid volunteer days

• Paid day off on your birthday

Why Join GoodOaks?

This is an excellent opportunity for someone who wants to be closely involved in care delivery, work alongside accessible, supportive leadership, and build a long-term career within a growing, values-led homecare provider.

👉 If you’re organised, resilient, and passionate about delivering outstanding domiciliary care, we’d love to hear from you. Apply today.