📍 Bedford
💷 £26,000 – £28,000 per year (depending on experience)
🕒 Full-time: start date - mid-Feb 2026

Join Our Award-Winning Care Team at GoodOaks Homecare - Bedford

At GoodOaks Homecare, we’re proud to deliver professional yet personal home care that truly makes a difference. As an award-winning domiciliary care provider, we value, develop, and reward the caring people who work with us.

We are looking for an organised, people-focused Care Co-Ordinator to join our friendly and supportive team in Bedford. This is a key role within the business, ensuring our clients receive outstanding, reliable care every day.

This role is currently around 90% service-based, meaning you will be expected to cover care calls when required, alongside office-based coordination duties.

Your Role as a Care Co-Ordinator

You will play a central role in keeping our service running smoothly by:

• Working closely with the Registered Manager and a hands-on Company Director in the day-to-day running of the service

• Producing weekly rotas and care schedules to ensure excellent care delivery

• Organising schedules around client preferred visit times and care professional availability

• Being actively involved in care plans, care assessments, audits, and record-keeping to support CQC compliance and high-quality care

• Managing staff absence, holidays, allocating additional calls, and cancelling calls when necessary

• Providing daily troubleshooting and problem-solving

• Attending care calls and covering on-call duties (with additional pay) alongside the rest of the team

• Maintaining effective communication with care professionals, clients, families, and other professionals

• Ensuring accurate and timely documentation of all key and relevant information

• Supporting the onboarding, training and induction of new team members

• Helping GoodOaks deliver a continuous, reliable, high-quality service

• Keeping team morale high and fostering a positive, supportive culture

About You

We’re looking for someone who is:

• Highly organised, resilient and efficient, with a people-centred approach

• A confident communicator who can remain positive under pressure

• IT confident, with the ability to manage scheduling systems

• Reliable, motivated, and able to build strong relationships with the team

• Growth-focused, with a desire to develop yourself and others

• Energetic, dedicated, and adaptable

• Willing to undertake an enhanced DBS check

• A full UK driving licence holder with own car (essential)

What We Offer

• Salary: £26,000 – £28,000 per year (DOE)

• Additional pay for care visits and on-call duties

• Full-time hours

• Paid mileage

• Company pension

• On-site free parking

• Holiday entitlement of 20 days plus bank holidays

• Supportive, professional, and common-sense management

• Paid induction training and ongoing learning & development

• Blue Light Card discount scheme

• Paid DBS check

• Free annual flu jab

• Long-service bonus and referral bonus schemes

• Paid volunteer days

• Paid day off on your birthday

Why Join GoodOaks?

This is a fantastic opportunity to grow your career within a rapidly expanding home care provider that genuinely values its people. You’ll be part of a company that recognises hard work, supports development, and delivers care to be proud of.

👉 If you’re ambitious, organised, and passionate about delivering outstanding care, we’d love to hear from you. Apply today!