Join Our Award-Winning GoodOaks Team and help us set the standard for compassionate, high-quality home care!

GoodOaks Homecare is seeking a proactive Field Care Supervisor to join our growing and supportive team. Our mission is to deliver caring, person-centred home care that enables individuals to remain in the comfort of their own homes. As a Field Care Supervisor, you will play a vital role in upholding our excellent standards, supporting care professionals, and ensuring clients receive safe and dignified care every day.

What will you do? 

• Provide ongoing support, mentoring and on-the-job guidance for care professionals.
  
• Assist with training and inductions to ensure all team members meet the required standards.
  
• Promote a positive, collaborative and respectful team culture focused on continuous improvement.
  
• Support with rota management and staff cover when required, including covering care calls if necessary.
• Conduct regular spot checks, competency assessments, and supervisions to support and up-skill the care team.
• Undertake initial home assessments, care plan reviews and risk assessments for new and existing clients.
• Respond promptly and professionally to feedback, complaints, or incidents, finding positive resolutions.
• Ensure accurate and up-to-date documentation (including medication records, care logs, and visit notes).

Who are you? 

• You have a caring attitude and a passion for delivering high-quality home care.
• Experience in a home care, domiciliary care or health and social care setting.
• Strong communication, leadership, and organisational skills.
• Flexible approach, able to work varied hours including some evenings and weekends as needed.
• Confident with IT and digital care management systems.
• Full UK driving licence and access to a vehicle is essential.
• Right to work in the UK.

What do we offer? 

• Full-time hours with flexible working patterns and rotas.
• £13.50 - £17 per hour plus paid mileage and holiday pay.
• Ongoing professional development, paid training and career progression opportunities.
• Long-service bonuses, referral bonuses and paid volunteer days.
• Employee perks including Blue Light Card discounts.
• Supportive, caring and people-focused management team.
• DBS check and right to work verification provided before starting.

Advance Your Career in Care with Us

If you are passionate about making a difference, developing your career, and promoting the highest standards in community care, we would love to hear from you. Click the apply button below and become a valued member of the GoodOaks team!